Which belgelers are required for a medical flight?
Formal identification of the patient (passport or identification), recent medical reports, medication lists, etc
imaging (if any) and contact information of doctors sending and receiving. For
international missions, visa or entry requirements must be checked in advance. Health team
it reviews all documents to identify risks, ensure legal compliance, and prepare clinical protocols.
Clear and comprehensive documents prevent delays and promote smooth border crossing.
Logistics & Coordination
How does bed-to-bed coordination work?
Our coordination team manages the entire task from the patient's bed to his or her last bed
target bed. This includes the regulation of land ambulances, the receipt of medical updates
hospitals, plan airport transfers, ensure medical delivery at every stage, prepare planes
coordination of taking boarding and hospital facilities with stretcher elevators. Families and insurers
get constant updates throughout the process to ensure transparency and smooth operation
execution.
Logistics & Coordination
Can you arrange visas and immigration?
Yes. We communicate with embassies, consulates and border authorities to provide visas, medical care
exemptions or special powers. Medical flights often benefit from accelerated migration
procedures, but the accuracy of the documents is very important. We ensure customs and immigration
pre-coordinated, so that the patient and medical team experience minimal delays on arrival.
Logistics & Coordination
Can you get patients from ships or remote areas?
Yes. Coastal security for ships, islands, offshore locations or remote areas, we work with locals
rescue teams, helicopter services or maritime authorities to plan the nearest safe transfer
convenient airport. These processes require precise timing and communication to provide the patient
stability during transitions between modes of transport.
Logistics & Coordination
How long does the transfer take?
Transfer time can be applied to distance, type of aircraft, medical needs, location logistics and
airport restrictions. In the bidding phase, we offer realistic time estimates that take into account
boarding, customs, refueling and medical stabilization. The aim is to minimize the total transfer time
ensuring clinical safety throughout the entire task.
Logistics & Coordination
Can ambulances host special medical equipment?
Yes. We select location ambulances that meet the requirements of Hastas’ equipment. This
includes fans, infusion pumps, monitoring devices, bariatric or neonatal stretchers
incubators machines. Ambulance crews are informed prior to arrival to ensure trouble-free loading and unloading
and to ensure the continuity of treatment.
Logistics & Coordination
How do you manage customs processes?
We prepare all customs and immigration documents in advance and communicate directly
airport managers and border officials. Medical flights often take special priority management
terminals (FBO). The patient remains under medical supervision throughout the process. Our goal is
it is to streamline formalities to prevent delays and unnecessary stress for the patient.
Logistics & Coordination
Can you arrange a transplant for more than one patient?
Yes. In some cases, such as medical evacuations, humanitarian missions or family returns
several patients were provided with portable—medical and safety criteria in the same plane
allow. Each patient is given an individualized treatment plan and the aircraft is configured
adequate medical staff and equipment.
Logistics & Coordination
How do you coordinate communication between hospitals?
Clinical updates, we communicate directly from doctor to doctor to change imaging
medication lists and transfer requirements. This ensures the continuity of care and avoids information
gaps. Written reports and digital documents accompany the patient so the receiving team can
immediate access upon arrival.
Logistics & Coordination
Do you meet your specific hosting needs?
Yes. Some patients require special positioning (spinal injuries, for example), temperature control, isolation
protocols or special equipment. We plan and provide these requirements in advance
convenient configuration of the aircraft, medical devices and ambulance regulations. This
the personalized approach maintains comfort and safety throughout the journey
