The cost of a medical flight depends on various operational and clinical factors: the distance to the flight
such as aircraft category, airport charges, crew service limits, medical personnel and equipment requirements
such as fans, incubators or additional oxygen reserves. Long-range jets, for example, may require
mission planning for fuel, permits and long crew hours. We offer clear detailed offers
all components allow customers, insurers and hospitals to understand exactly what is involved. Price
adapted to the specific needs of each task.
Pricing and insurance
What is included in the price?
Our prices include aircraft allocation, aviation team, medical personnel, on-board medical equipment
airport charges, handling fees, oxygen supply, surveillance equipment and mission coordination.
Bed-to-bed transfers include ambulances, medical transfers and customs clearance at both ends
if necessary. We aim to provide transparent pricing without hidden or unexpected costs.
Pricing and insurance
Do you offer fixed price offers?
Yes. Once the medical conditions, routing and operational factors are verified, we can
make a fixed price offer. This is especially useful for families, insurers and hospitals
the search for financial clarity. Fixed prices take into account the availability of aircraft, airport requirements
emergency planning and medical needs.
Pricing and insurance
Do you work with insurance companies?
Yes. Global insurance companies, travel assistance companies, corporate medical networks and
government agencies. Once the coverage has been verified, we can coordinate the following directly with the insurer
get payment guarantees and arrange direct billing whenever possible. Our medical team provides
clinical updates to support the insurer's decision making.
Pricing and insurance
Is there a fee after the flight?
No. All known operational and medical costs are included in our offers unless there is a task
it requires unexpected changes, such as airport diversion, for air or medical emergencies. All
potential variable expenses are explained in advance. Transparency is a central element for us
pricing model.
Pricing and insurance
Do you need a deposit?
Yes. For privately funded missions, a deposit—or full payment — is required before the plane and
the health care team took action. Air ambulance resources are allocated to only one patient;
therefore, advance payment guarantees availability and prevents last minute cancellations
it can block planes for other emergencies.
Pricing and insurance
What payment methods are accepted?
We accept bank transfers, major credit cards, and in some cases, warranties issued by the insurer
payout. Payment confirmation is processed quickly so that task planning can begin without
delay. For international customers, multi-currency options are available to prevent conversion problems.
Pricing and insurance
Can you provide direct billing to insurers?
Yes. When insurance coverage is verified, we provide the insurer with direct aviation and medical billing
services. This reduces financial stress on families and provides faster mission approval. Some
insurers require medical updates or documents that we provide immediately to prevent delays.
Pricing and insurance
Do you offer pricing plans for companies/NGOs?
Yes. For organizations that organize several tasks per year, such as mins, companies, security
companies or government agencies offer —structured pricing models or framework agreements.
These plans increase cost predictability, facilitate approval processes, and ensure priority access
planes and health teams.
Pricing and insurance
How do you talk about urgent tasks?
Speed and clarity are essential for urgent tasks. We offer immediate estimates based on
availability of aircraft, distance, medical needs and airport conditions. Clinical and operational once
details confirmed, offer completed. Our priority is to start the task quickly and
make sure as much as possible while maintaining total financial transparency.
